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About

How My French Mortgage works

Who we are, what we do with your request, how we are paid, and what we will never ask of you.

A stone pool house above wooded hills

Who we are

My French Mortgage helps people who live outside France find financing for a French property. It sits alongside French Notaires and French Tax Online, so a buyer can handle the loan, the notary and the tax side in English with people who already work together.

The site is published by My French Mortgage. Full details are in the legal notice.

Who is behind it

My French Mortgage was set up in London by a French finance professional to give buyers who live abroad one clear route to French financing. The founder is a graduate of Audencia business school and holds the CISI Level 3 qualification.

The founder writes and updates the guides on this site. Each guide shows the date it was last checked against French law and lender practice.

What we do with your request

  1. We read your request and check it is something a French lender could consider.
  2. We choose one partner broker for your profile: where you live, the region, the loan size and your language.
  3. We introduce you to each other by email, with the broker's ORIAS number so you can check it on orias.fr.
  4. The broker advises you on the loan, prepares the application and deals with the banks. We stay available if something goes wrong.

We are not a bank and we do not decide whether you get a loan. The figures on this site are illustrations to help you prepare, not offers of credit.

You pay us nothing. When a broker we introduced arranges your loan, the broker may pay us an introduction fee under a written agreement. That fee comes out of the broker's own remuneration and does not increase what you pay.

The broker may charge you a fee of their own. The law requires them to agree it with you in writing before starting, and no payment of any kind can be asked of you before your loan is obtained.

Our network partners may have referral arrangements with each other and with us. The currency specialist we introduce is run by the founder of this site. None of this changes the price you pay. Ask us and we will tell you what applies to your file.

What we will never do

  • Ask you for money, a deposit or a “file fee”.
  • Send your details to several brokers, or sell them to anyone.
  • Ask for your online banking login, card details or passwords.
  • Pass your details to a notary, tax or currency partner you did not ask to hear from.

If anyone claiming to be from My French Mortgage asks for any of these, do not reply and write to contact@myfrenchmortgage.com.

How we choose brokers

Partner brokers are registered with ORIAS as credit brokers, hold professional indemnity cover, work in English and place non-resident files with French lenders regularly. They commit to contacting you within two working days and to agreeing any fee in writing first. We ask them for a status update on every introduction so we can see where buyers are well served.

If something goes wrong

Complaints: write to contact@myfrenchmortgage.com. We acknowledge within 10 working days and answer within two months. Please quote your reference number.